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1.Q: What are your hours? A: Pet sitting hours are 6:00 A.M. – 8:30 PM. seven days a week, 365 days a year.Our office hours are 9:00 A.M. – 7P.M. seven days a week. 2.Q: What hours do you provide mid-day walks or mid-day potty breaks for daily customers? A: Mid-day walks or mid-day potty breaks for weekly customers are done between the hours of 11-3PM only. 3.Q: Can I bring my pet to your home? A: We provide services in your home only, where your pet is most comfortable. 4.Q: What happens if we come home early or are arriving later than planned? A: If coming home early or later than expected please call us and if we do not answer leave a voicemail. We check our voicemail all the time and this will make sure that we recieve the message. Please no emails because we always do not have access to our email. When we recieve the message we will call back with a confirmation. 5.Q: Who will have access to my home? A: Only two people will ever have access to your house, myself Aprell and my mother Rosemary. 6.Q: How is payment accepted? A: Payments for new customers are expected to be paid at the time of the initial consultation. After that payment can be left for us at the time of the first visit of a pet sitting assignment. If you are weekly dog walking customers you can pay weekly, biweekly or monthly which ever is easier for you. We accept cash, checks made out to your pet sitter. 7.Q: Are you licensed, bonded and insured? A: Yes we are. We are a member of PSI and insured through Business Insurers of the Carolinas. We also have references on hand for anyone who would like to see them.
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